The Salesforce foundation

Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud, CPQ, and Revenue Cloud

Full platform / Senior architects only / Financial services first

The foundation of your Salesforce platform

Deployed across thousands of users in banking and financial services. Every engagement led by senior architects — no junior resources, no offshore handoffs.

From launching your first org to optimizing mature implementations, we bring deep expertise across the core Salesforce ecosystem.

Sales Cloud

Your sales process is unique — your CRM should reflect that. We configure Sales Cloud around how your team actually sells, with pipeline stages, forecasting, and automation tuned to drive adoption and accuracy.

Pipeline & process

  • Opportunity stages mapped to your actual sales methodology
  • Lead scoring and routing tuned to your conversion patterns
  • Forecasting and pipeline visibility leadership trusts

Adoption & productivity

  • Console, mobile, and email integration reps actually use
  • Quote generation and approval workflows
  • Dashboards built for every level — reps, managers, and executives

Service Cloud

Great service operations aren't about adding more channels — they're about the right routing, the right information at the right time, and metrics that actually drive improvement. We build Service Cloud for efficiency and resolution, not just ticket volume.

Case management & routing

  • Multi-channel case capture with intelligent routing and escalation
  • SLA management, entitlements, and parent-child case hierarchies
  • Knowledge base that agents and customers actually reference

Console & operations

  • Omni-channel workload balancing and presence management
  • Service Console tuned for agent efficiency — macros, quick text, layouts
  • Dashboards tracking resolution time, CSAT, and backlog trends

Experience Cloud

Portals that extend Salesforce beyond internal users — for customers, partners, or employees. We handle the parts that trip most teams up: sharing rules, external user licensing, and authentication flows.

Portal design & build

  • Customer self-service, partner, and employee portals
  • Branded, responsive design with role-based content visibility
  • Case submission, knowledge access, and order tracking

Security & access

  • SSO, self-registration, and user provisioning
  • Sharing rules and permission sets for external users
  • Portal analytics and engagement tracking

Financial Services Cloud

This is our home turf. We've deployed FSC across banking, wealth management, and commercial lending — and we come from those operations. That means we configure FSC for how financial institutions actually work, not how the demo org suggests.

Client & advisor

  • Household grouping, relationship mapping, and financial account aggregation
  • Advisor productivity — scheduling, onboarding workflows, book of business views
  • Life events, goals tracking, and referral management

Banking, lending & compliance

  • Commercial and retail banking workflows with core system integration
  • Loan origination pipeline, credit analysis, and underwriting
  • Regulatory compliance frameworks, audit trails, and data encryption

CPQ & Revenue Cloud

Complex quoting and revenue operations are where most implementations stall. We configure CPQ for real-world pricing complexity — tiered models, bundled products, multi-dimensional quotes — and help organizations transition to Revenue Cloud when they're ready.

CPQ & pricing

  • Product configuration, guided selling, and discount approval workflows
  • Volume-based, tiered, and multi-dimensional pricing models
  • Quote templates, contract amendments, and renewals

Revenue Cloud & billing

  • Subscription billing, usage-based pricing, and revenue recognition (ASC 606)
  • Order management, fulfillment workflows, and ERP integration
  • CPQ to Revenue Cloud migration — assessment, data migration, and enablement

Ready to
optimize?

Let's talk about how we can help you get more out of your core Salesforce investment — from Sales Cloud to Revenue Cloud.

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