Salesforce's acquisition pace shows no signs of slowing. On Tuesday, the company signed a definitive agreement to acquire Momentum, a conversational insights platform that will pipe meeting data directly into Agentforce. Meanwhile, the 2026 State of Sales Report dropped with a clear message: sales teams are betting on AI agents as a top growth driver heading into the year. And if your org hasn't been upgraded to Spring '26 yet, the final production wave hits this weekend.
Top Stories
Salesforce Acquires Momentum, Continuing Its Acquisition Spree
Salesforce signed a definitive agreement on February 18 to acquire Momentum, a conversational insights and revenue orchestration platform. Momentum's core technology captures unstructured data from voice and video calls on Zoom, Google Meet, and Microsoft Teams, then converts it into structured intelligence that feeds directly into Agentforce and Slack workflows. The deal is expected to close in Q1 FY27.
Why it matters: This fills a gap that has quietly undermined CRM data quality for years: what gets said on calls rarely makes it into the system with any fidelity. As Steve Fisher, President and Chief Product Officer, put it: "To deliver on the promise of agents, we need visibility and context from every meaningful interaction." With the Qualified acquisition handling marketing and Cimulate covering commerce, Momentum adds the sales conversation layer. Salesforce is systematically acquiring the data inputs that Agentforce needs to function as a true end-to-end platform rather than a bolt-on.
2026 State of Sales Report: Sales Teams Are Betting Big on AI Agents
Salesforce published the seventh edition of its State of Sales Report this week, surveying 4,050 sales professionals across 22 countries. The findings: 87% of sales organizations now use some form of AI, 54% of sellers have already used AI agents, and nearly 9 in 10 plan to use them by 2027. High-performing teams are 1.7x more likely to use agents for prospecting than underperformers. According to the report, sellers anticipate agents will significantly reduce time spent on prospect research and content creation, freeing up bandwidth for direct customer engagement.
Why it matters: This isn't a future-state forecast. Over half of sellers are already using agents, and the productivity gap between teams that adopt versus those that don't is widening. But the report also flags the persistent blocker: 51% of sales leaders using AI say disconnected systems are slowing their AI initiatives, and 84% of data leaders agree that AI outputs are only as good as their data inputs. The message is the same one the Connectivity Report delivered two weeks ago: the integration and data quality layer is where agent success lives or dies.
Spring '26 Final Production Wave: Last Call
The third and final Spring '26 production rollout wave is targeted for this weekend, February 20-21. After this, all production orgs will be running on Spring '26, with the official general availability date set for February 23. Key features going live include Agentforce Builder, the new Sales Workspace, Proactive Service, the unified Shield Experience, and the session ID enforcement change that went into effect February 16 (outbound messages can no longer include session IDs; OAuth is now required).
Why it matters: If you haven't tested yet, you're out of runway. The session ID change in particular has integration implications: any workflow that relied on passing session IDs in outbound messages needs to have been migrated to OAuth by now. The new connected app creation restriction (disabled by default for all orgs) also means teams spinning up new integrations will need to use External Client Apps going forward. Check Salesforce Trust for your specific instance timing.
Q4 FY26 Earnings: The "SaaSpocalypse" Test
Salesforce reports fourth quarter and full year fiscal 2026 results next Wednesday, February 25, after market close. Analysts expect revenue of $11.17 billion (up 11.7% YoY) and non-GAAP EPS of $3.03. The call comes with CRM stock down 23% since December and 43% over the past 12 months, sitting near its 52-week low amid what Salesforce Ben is calling the "SaaSpocalypse" -- a broader market narrative questioning whether AI-native tools will replace traditional SaaS platforms.
Why it matters: This is the quarter that either validates or undercuts the Agentforce growth story. In Q3, Salesforce reported that Agentforce and Data 360 combined reached approximately $1.4 billion in ARR with 114% year-over-year growth, and the company highlighted thousands of paid Agentforce deals with strong quarter-over-quarter customer growth. But AI still represents a small fraction of total revenue, and the market wants to see consumption-based Agentforce deals converting from pilot to production at scale. Expect pointed questions about agent deployment depth, the impact of the recent 1,000-person layoff, and whether the executive reshuffling has created any product roadmap disruption.
Industry Spotlight: Financial Services
If you're running Salesforce in financial services, you should have three certificate-related deadlines on your radar. First: Salesforce began transitioning to DigiCert Global Root G2 on February 5. Integrations won't break immediately, but as certificates naturally rotate over the coming weeks, any system that doesn't trust the new root will fail to connect. Second: on March 15, the maximum TLS certificate lifespan drops from 398 days to 200 days, turning what used to be an annual rotation task into a quarterly one. Third: by June 2026, Chrome will enforce a strict ban on "dual-use" certificates used for both server and client authentication, requiring organizations using mutual TLS to separate their certificate hierarchies. For wealth management firms and banks running dozens of integrations to custodians, portfolio systems, and compliance platforms, each of these changes represents a potential failure point. The time to audit your certificate infrastructure is now, not after something breaks in production.
Recommended Trail
Agents for Customer Engagement at Scale (~1 hour 25 minutes)
With the State of Sales Report showing that a majority of sales professionals are now using AI for prospecting and high performers are significantly more likely to leverage agents, this module is directly relevant. It walks through the setup and configuration of the Agentforce SDR agent, covering how to tailor lead nurturing workflows to your specific business requirements. If you're evaluating how AI agents can support your sales team's prospecting capacity, this is a practical starting point.
Quick Takes
- MVP Nominations Close Today: February 20 is the final day to submit 2026 Salesforce MVP nominations. Nominees will add context about their impact from now through March 1, with the new class revealed in June. If you've been meaning to nominate someone, the window is closing.
- NPSP Is Not Dead: Salesforce Ben published a clarification this week after community confusion: the Nonprofit Success Pack has not been discontinued and remains available and supported. However, Salesforce is clearly positioning Agentforce Nonprofit as its primary innovation path for the nonprofit sector going forward.
- Salesforce Admins 2026 Roadmap Podcast: The Salesforce Admins team released their 2026 roadmap episode, outlining how AI and Agentforce will continue to reshape the admin role throughout the year, with new Trailhead content and learning paths planned across all quarters.
That's a Wrap
Between the Momentum acquisition, the State of Sales data, and the final Spring '26 rollout, this is a week where the pieces are visibly coming together for Salesforce's agentic strategy. Next week's earnings call will tell us whether the market agrees. If you're navigating Spring '26 changes, evaluating Agentforce for your sales team, or need help auditing your certificate infrastructure before the March deadline, let's talk.